Bridge Tap Removal Melbourne

Has your internet provider advised that a bridge tap has been detected on your line?

This is a common issue on NBN services such as FTTN, FTTC and FTTB, and it can cause slow speeds, dropouts, and an unstable connection.

At Phoneworks, our licensed telecommunications technicians use specialised testing equipment to locate and remove bridge taps from your internal wiring, restoring stable and reliable internet performance.

We service homes and businesses across Melbourne.

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Our Experience With Bridge Tap Faults

No two properties are the same, and in many cases our technicians find multiple bridge taps within a single premises causing NBN performance issues.

Accurate detection and removal is critical. If a bridge tap is not properly identified and resolved, it can continue to cause ongoing internet dropouts and slow speeds.

Phoneworks has been diagnosing and removing bridge tap faults across Melbourne for over 15 years.

Our licensed technicians use advanced testing equipment to accurately locate bridge taps and remove them efficiently, ensuring a stable and reliable connection is restored the first time.

What Phoneworks Can Do For You

Our highly trained telecommunications technicians arrive fully equipped in our service vans, ready to diagnose and resolve bridge tap faults on the spot.

Once on-site, we will:

🔹 Check the cabling configuration throughout your premises
🔹 Test your internal telecommunications wiring for bridge taps using specialised equipment
🔹 Accurately locate and remove any identified bridge taps
🔹 Re-connect and restore your services and devices
🔹 Re-test your connection to ensure stable and improved internet performance

What is a Bridge Tap?

A bridge tap is an unused or secondary branch of telephone wiring that remains connected to your main line. It is usually the result of older phone installations, renovations, or multiple telephone sockets within a property.

While it may not always be visible, a bridge tap can interfere with your NBN connection by causing signal reflections on the line. This can lead to slow speeds, unstable performance, and frequent internet dropouts, particularly on FTTN, FTTC and FTTB services.

Identifying and removing bridge taps requires specialised telecommunications testing equipment to ensure the fault is accurately located and resolved.

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Why choose Phoneworks?

Our Experience

Specialists in NBN, phone and data networks

Fully Licensed Technicians

Our team consist of fully insured and qualified technicians

Lifetime Guarantee

We are the ONLY company to give Lifetime Warranty on all workmanship

Quality Work Assured

Extensive knowledge of the rules and regulations

Affordability

We offer affordable solutions to meet all types of budgets

What our clients are saying

Called peter to connect my NBN, these guys always amaze me they are great to talk to on the phone and always on time. Nothing is too much trouble for them Nick even fixed my Foxtel for me, something he didn’t have to do but that’s the type of guys they are. Thankyou Peter and Nick for another great job you did for me

Leslie Woods

We always had issues with our internet speed that other technicians were unable to fix. Your technician was proficient and carried out his work meticulously. Our speeds have increased from 3,500 kbps to 21,000 kbps on one ADSL service. The other back up service increased from 3,150 kbps to 19,000 kbps. Needless to say, the problems were solved and we have had no internet issues since.

Planetshakers – Southbank VIC

It is a rare thing for me to want to take the time to comment on service, but I must say that your recent work done at our Cheltenham office was really excellent. The friendly can do attitude of your staff is what sets you apart from the rest. Well done and thanks again!

Mindsystems Pty Ltd, Cheltenham, Vic

Our internet was not acceptable, so i rang the lovely lady at Phoneworks. Juanita was very understanding and assured one of the boys would come out later that day.

Before i knew it a lovely guy by the name of Nick arrived at my house and replaced my wiring which he said was not suitable for NBN. Now I have a fast, reliable connection.
Thank you so much, Juanita & Nick 🙂

Joanne Sommers

What can I say – your phone technician was brilliant! Clearly a highly qualified professional. I will be recommending him and Phoneworks whenever possible, especially to other newcomers to my building.

Just a great service! Your phone technician certainly “went the extra mile” to please and make sure things were done just right.

Drew Hayes

Thank you for your great service to help us complete our cable re-location project. I won’t forget the name!

City of Port Phillip

Just like to say I am very happy with the service of Phoneworks in the speedy repair of my landline. I would be happy to call on your services again, and happy to recommend to others.

Costas Pavlou

Your Phoneworks technician came out on Saturday and was fantastic. Telstra came out onsite this afternoon to do their part and we are up and running!

The Benchmarque Group Pty Limited

Many thanks for sending all the required paperwork. Well done to your phone line technician and his professionalism as well as the prompt service – pleasure doing business with you and the company. Keep up the good work.

George Tsingos

I had a Telstra engineer here this morning and he confirmed a line fault which has now been rectified. Many thanks to you and, particularly your phone line technician, for your prompt help and advice..

Mick Cahill