Qualified Telecommunication Technicians

Telecommunication Technicians

Our phone, data, WiFi and NBN cablers are all highly skilled specialist telecommunication technicians.

As dedicated telecommunication technicians, we don’t do electrical services as it is a different trade.

Our tradesmen are also fully licensed with the Australian Communication and Media Authority (ACMA),

Peter, our head telecommunications technician, is also Telstra Accredited, for those exceptionally difficult jobs.

Call our friendly office lady Janita, if you need help with your,

NBN installation
NBN fault detection and repair
Phone line installation
WiFi connectivity
Underground trenching
Civil works & Pit installation
Open trench, pipe installation
Underground cable locations
Data / Ethernet cabling
New home or office cabling
Onsite consultation & advice
Design and certification

BOOK A TECHNICIAN

Choose your Phone Technician carefully

One major shopping centre in Melbourne has banned access by private contractors to its telecommunication distribution frames due to many inexperienced Phone Technicians and electricians disconnecting the wrong phone lines to some of its most valued corporate tenants.

This is because businesses had previously subcontracted an inexperienced Phone technician or electrician to connect their phone lines and in the process accidentally disconnected other tenants phone lines, such as banks for example!

Minimum 12 Months experience to become a ‘Fully Licensed’ Phone Technician or electrician can have serious implications for the unsuspecting person or business.

Unlike electrical companies, Phoneworks only specialise in telecommunications.

Fully Licensed and Telstra Accredited Phone Technician

After completing many years of service and upon leaving Telstra, a Linesman, Phone Technician or exchange tech, who was already Fully Licensed, could complete additional assessments to become Telstra Accredited under various categories.

Telstra Accreditation was an endorsement and recognition by Telstra Assessors that the Phone Technician holding the appropriate accreditation was extremely competent in that category.

All Phoneworks technicians are fully licensed and some are also Telstra Accredited.

Fully Licensed and Telstra Accredited Phone Technician

All Phoneworks technicians are fully licensed and some are also Telstra Accredited.

Telstra Accreditation Categories include the following…

P&P	Pit and Pipe Installations
PCH	Pit and Pipe/Cable Hauling
JA	Jointing Advanced (Advanced phone Cable Joining)
JA R&C	Jointing Advanced-Rearrangements and Cutovers
AFL	Advanced Fault Location-Level 2 Faults
CPE	Customer Premises Equipment Installations
ACC	Aerial Cable Construction

Although there are many more categories, these are just some held by our Phone Technicians.

BOOK A TECHNICIAN

Why choose Phoneworks?

Our Experience

Specialists in NBN, phone and data networks

Fully Licensed Technicians

Our team consist of fully insured and qualified technicians

Lifetime Guarantee

We are the ONLY company to give Lifetime Warranty on all workmanship

Quality Work Assured

Extensive knowledge of the rules and regulations

Affordability

We offer affordable solutions to meet all types of budgets

What our clients are saying

Called peter to connect my NBN, these guys always amaze me they are great to talk to on the phone and always on time. Nothing is too much trouble for them Nick even fixed my Foxtel for me, something he didn’t have to do but that’s the type of guys they are. Thankyou Peter and Nick for another great job you did for me

Leslie Woods

We always had issues with our internet speed that other technicians were unable to fix. Your technician was proficient and carried out his work meticulously. Our speeds have increased from 3,500 kbps to 21,000 kbps on one ADSL service. The other back up service increased from 3,150 kbps to 19,000 kbps. Needless to say, the problems were solved and we have had no internet issues since.

Planetshakers – Southbank VIC

It is a rare thing for me to want to take the time to comment on service, but I must say that your recent work done at our Cheltenham office was really excellent. The friendly can do attitude of your staff is what sets you apart from the rest. Well done and thanks again!

Mindsystems Pty Ltd, Cheltenham, Vic

Our internet was not acceptable, so i rang the lovely lady at Phoneworks. Juanita was very understanding and assured one of the boys would come out later that day.

Before i knew it a lovely guy by the name of Nick arrived at my house and replaced my wiring which he said was not suitable for NBN. Now I have a fast, reliable connection.
Thank you so much, Juanita & Nick 🙂

Joanne Sommers

What can I say – your phone technician was brilliant! Clearly a highly qualified professional. I will be recommending him and Phoneworks whenever possible, especially to other newcomers to my building.

Just a great service! Your phone technician certainly “went the extra mile” to please and make sure things were done just right.

Drew Hayes

Thank you for your great service to help us complete our cable re-location project. I won’t forget the name!

City of Port Phillip

Just like to say I am very happy with the service of Phoneworks in the speedy repair of my landline. I would be happy to call on your services again, and happy to recommend to others.

Costas Pavlou

Your Phoneworks technician came out on Saturday and was fantastic. Telstra came out onsite this afternoon to do their part and we are up and running!

The Benchmarque Group Pty Limited

Many thanks for sending all the required paperwork. Well done to your phone line technician and his professionalism as well as the prompt service – pleasure doing business with you and the company. Keep up the good work.

George Tsingos

I had a Telstra engineer here this morning and he confirmed a line fault which has now been rectified. Many thanks to you and, particularly your phone line technician, for your prompt help and advice..

Mick Cahill