Private NBN & Communications Technicians

Melbourne & Mornington Peninsula9750 0304


Private NBN Repairs in Melbourne

Urgent NBN repairs Melbourne!

Our NBN technicians are fully licensed and carry specialised testing equipment to repair your NBN service.

Whether your experiencing slow internet or have cut through a cable Phoneworks has you covered!

A skilled technician makes all the difference when diagnosing, locating, and repairing a fault on your NBN connection.

Phoneworks technicians are highly experienced in all telecommunication networks.

This is the difference between an expensive or cheap repair.

Non-specialist tradesmen may claim that they can do NBN repairs, but the difference is how long the repair will last and the quality of the repair.


Main causes of NBN damaged cables…

Phoneworks technicians are genuine telecommunication technicians, fully equipped with specialised testing equipment to repair your phone line or NBN service, regardless of whether it is used for residential or business purposes.

  1.  Renovations
  2.  Vermin (Mice, Possums, Rats & Pets)
  3.  Repairs of non-standard cabling by other contractors
  4.  Excavating without cabling locations
  5.  Trees / Tree branches (Due to strong winds or storms)
  6. Bush fires

Lifetime warranty on all NBN cable repairs!

We are so confident of the quality of our workmanship that we are prepared to back it up with a Lifetime guarantee*!

This guarantee ensures that all workmanship by Phoneworks technicians is done to Australian Communication & Media Authority standards. (ACMA)

This will assure you that choosing our company means we are serious about doing the job right, the first time.

Phoneworks’ “Fair Wear and Tear” policy applies.

NBN Connection Not Working?

Repairing Internet faults for over 31 years we have unique knowledge that gives us an advantage over our competitors. We service and repairs all NBN technologies and have a solution for every situation home or business.

Technologies Used,

  • Fibre to the Premises (FTTP)
  • Fibre to the curb (FTTC)
  • Fibre to the Node (FTTN)
  • Hybrid Fibre Coaxial (HFC)
  • SkyMuster
  • Fibre to the Building (FTTB)

Telecommunications Line Fault Reports

If the Telcos won’t listen to you and claim that your line fault is on your premises, we can help!

Our experienced technicians are fully equipped with the latest testing gear and are experts at locating phone and DSL / broadband faults.

We will identify where the fault is located and on completion of the job if required, issue you with a Telecommunications Line Report that can be presented back to your Telco.

This line report will certify and include the following:

  • that the fault is not your responsibility,
  • the technicians Telstra Accreditation number,
  • the technicians ACMA License details,
  • all other necessary information that may assist you with your compensation claim, referred to as Customer Service Guarantees (CSGs) including a full refund of our invoice!

If your Telco still won’t listen, this line report can be presented to the Telecommunications Industry Ombudsman who will assist you with your problem and if required issue a directive to your provider.

Why choose Phoneworks?


Our Experience

Specialists in NBN, phone and data networks


Fully Licensed Technicians

Our team consist of fully insured and qualified technicians


Lifetime Guarantee

We are the ONLY company to give Lifetime Warranty on all workmanship


Quality Work Assured

Extensive knowledge of the rules and regulations



We offer affordable solutions to meet all types of budgets

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What our clients are saying


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