(03) 9750 0304
Common signs include no dial tone, crackling on the line, slow or unreliable internet, frequent NBN dropouts, or complete loss of service. A professional line test can quickly identify whether the fault is inside your property or on the external network.
Yes. We repair phone line faults for homes, businesses, offices, retail stores, factories and commercial buildings throughout Melbourne. Our technicians are experienced with both simple residential faults and complex commercial telecommunications cabling.
Phone line faults can occur for many reasons, including damaged lead-in cables, water ingress, ageing cabling, storm damage, tree branches, accidental excavation, rodent damage or faulty internal wiring. We use specialised testing equipment to locate the exact cause before carrying out repairs.
Absolutely. We regularly repair and replace damaged underground and overhead lead-in cables that connect your property to the telecommunications network. Our technicians carry replacement cable and materials to complete most repairs on the day.
Yes. If your service uses the existing copper network, a damaged phone line can cause slow internet speeds, frequent dropouts, poor voice quality or complete loss of service. Repairing the fault often restores both phone and internet performance.
Most phone line repairs can be completed within a few hours, depending on the location and severity of the fault. If additional civil works or cable replacement is required, we’ll explain the process before any work begins.
Yes. Telecommunications cabling in Australia must be installed and repaired by an ACMA registered cabler. Phoneworks technicians are fully licensed and complete all work to current Australian telecommunications standards.
