Your Local NBN Contractor

NBN technician 24/7

Our private NBN technicians are highly experienced and fully licensed with the Australian Communication and Media Authority (ACMA)

A Phoneworks NBN technician can give you better service because we give you accurate advice by only specialising in telecommunications.

All work is backed by our Phoneworks ‘Lifetime Guarantee on all workmanship’ *

Book one of our friendly NBN technicians to help you with any,

Onsite assessment and advice
Fault detection
Cable installations
Underground Lead-in installations
Cable repairs
Data cabling
WI-Fi solutions
Cable locations
MDF Connection
Overhead cable Installations

BOOK A TECHNICIAN

Fibre To The Home (FTTH)

Fibre To The Home (FTTH) will have the capacity to supply telephone, fast broadband, “Free To Air” TV and Foxtel services.

In preparation for your Fibre To The Home installation, our technicians will be able to assist with:

Location of the Telstra Lead-in Trenc.
Installation of the Telstra Lead-in conduit
Location of the Optical Network Terminator (ONT)
Location of the Power Supply Unit (PSU)
Location and Installation of communications cabinet or Home Hub
Installation of Foxtel and TV cables
Installation of Phone anc Data cables
Installation of Security System

Fibre To The Home equipment and cabling practises will be installed to Telstra and the Australian Communication and Media Authority (ACMA)regulation standards.

Fibre To The Home … on your existing house

Installations of Fibre To The Home on your existing house will depend on budget restrictions and the construction of the dwelling.

As with Fibre to The Home on a new house, our phone technicians will need to assess your existing home to your individual needs.

Considerations that will affect the installation of Fibre To The Home include,

Is the house single story or double story?
Is the house weatherboard, brick veneer or double brick?
Is the Telstra Lead-in conduit the correct size?
Is there easy access to the Lead-in conduit on an external wall of the home?
Is the Lead-in conduit blocked or have restrictive bends?
Do you need a Lead-in upgrade?
Do we have access to areas that need to be cabled inside the home?
Is the house being renovated?

Call the office today to make an appointment for one of our friendly specialist communication technicians to visit your home.

BOOK A TECHNICIAN

Connecting to the NBN

Most new properties require an underground connection to the NBN network

This involves trenching and possibly other works like boring under footpaths & through walls

Contact Phoneworks now to solve your problem of connecting to the NBN quickly & easily

Phoneworks have over 30 years’ installation experience, which includes:

Site assessments
Cable & Utility Services locations
Trenching & re-instatement
Boring under footpaths, roads & brick walls, etc
Limited access
NBN & Telstra Regulations
Road crossing permits
NBN Ready, Forms 1 & 2 for council regulations
Upgrades for old undersized Telstra conduits
Damage repairs to existing infrastructure
Domestic, Commercial & Industrial installations

Phoneworks have many contractors on call & ready to assist you that are:

Experienced
Professional
Motivated
Friendly
Organised

Why choose Phoneworks?

Our Experience

Specialists in NBN, phone and data networks

Fully Licensed Technicians

Our team consist of fully insured and qualified technicians

Lifetime Guarantee

We are the ONLY company to give Lifetime Warranty on all workmanship

Quality Work Assured

Extensive knowledge of the rules and regulations

Affordability

We offer affordable solutions to meet all types of budgets

What our clients are saying

Called peter to connect my NBN, these guys always amaze me they are great to talk to on the phone and always on time. Nothing is too much trouble for them Nick even fixed my Foxtel for me, something he didn’t have to do but that’s the type of guys they are. Thankyou Peter and Nick for another great job you did for me

Leslie Woods

We always had issues with our internet speed that other technicians were unable to fix. Your technician was proficient and carried out his work meticulously. Our speeds have increased from 3,500 kbps to 21,000 kbps on one ADSL service. The other back up service increased from 3,150 kbps to 19,000 kbps. Needless to say, the problems were solved and we have had no internet issues since.

Planetshakers – Southbank VIC

It is a rare thing for me to want to take the time to comment on service, but I must say that your recent work done at our Cheltenham office was really excellent. The friendly can do attitude of your staff is what sets you apart from the rest. Well done and thanks again!

Mindsystems Pty Ltd, Cheltenham, Vic

Our internet was not acceptable, so i rang the lovely lady at Phoneworks. Juanita was very understanding and assured one of the boys would come out later that day.

Before i knew it a lovely guy by the name of Nick arrived at my house and replaced my wiring which he said was not suitable for NBN. Now I have a fast, reliable connection.
Thank you so much, Juanita & Nick 🙂

Joanne Sommers

What can I say – your phone technician was brilliant! Clearly a highly qualified professional. I will be recommending him and Phoneworks whenever possible, especially to other newcomers to my building.

Just a great service! Your phone technician certainly “went the extra mile” to please and make sure things were done just right.

Drew Hayes

Thank you for your great service to help us complete our cable re-location project. I won’t forget the name!

City of Port Phillip

Just like to say I am very happy with the service of Phoneworks in the speedy repair of my landline. I would be happy to call on your services again, and happy to recommend to others.

Costas Pavlou

Your Phoneworks technician came out on Saturday and was fantastic. Telstra came out onsite this afternoon to do their part and we are up and running!

The Benchmarque Group Pty Limited

Many thanks for sending all the required paperwork. Well done to your phone line technician and his professionalism as well as the prompt service – pleasure doing business with you and the company. Keep up the good work.

George Tsingos

I had a Telstra engineer here this morning and he confirmed a line fault which has now been rectified. Many thanks to you and, particularly your phone line technician, for your prompt help and advice..

Mick Cahill